1. Click Sign Up/Log In

2. Click on Forgot Password

3. Enter your registered email address or mobile number to receive a verification code. Then, enter the code to proceed with resetting your password

What Should I Do If I Can't Receive the SMS Verification Code?

Losing Your Google Authenticator on BYDFi  

4. Set up your new password, and you will be able to log in again with the new password

Note: For the safety of your funds, withdrawal is not allowed within 24 hours after changing your password.