1. Click Forgot Password on the login page2. Enter the email or phone number you previously registered with and generate the verification code to proceed changing your password. 3. Enter the verification code you receive to reset your password

What Should I Do If I Can't Receive the SMS Verification Code?

Losing your Google Authenticator on BYDFi 4. Set up your new password and submit

Note: For the safety of your funds, withdrawal is not allowed within 24 hours after changing your password.