Why is my Ledger Live not updating for crypto assets?

3 answers

• Dec 17, 2021 · 3 years ago
  There could be several reasons why your Ledger Live is not updating for crypto assets. First, make sure that you have a stable internet connection. Sometimes, a poor connection can prevent the app from syncing with the blockchain. Additionally, check if you have the latest version of Ledger Live installed. Outdated versions may have compatibility issues with certain cryptocurrencies. Lastly, try restarting your computer and reconnecting your Ledger device. This can help refresh the connection and resolve any temporary glitches.
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• Dec 17, 2021 · 3 years ago
  Hey there! It's frustrating when Ledger Live doesn't update your crypto assets, right? One possible reason for this issue could be a problem with the Ledger Live server. Sometimes, the server may experience downtime or maintenance, which can temporarily affect the syncing process. You can check the official Ledger status page or their social media accounts to see if there are any ongoing issues. If everything seems fine on their end, try disconnecting and reconnecting your Ledger device. This simple step often resolves the syncing problem.
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• Dec 17, 2021 · 3 years ago
  As an expert from BYDFi, I've seen this issue before. Ledger Live not updating for crypto assets can be caused by a few factors. Firstly, ensure that your Ledger device is properly connected to your computer and unlocked. Sometimes, a loose connection or a locked device can disrupt the syncing process. Secondly, check if you have the correct app installed for the specific crypto asset you're trying to update. Ledger Live supports various cryptocurrencies, and each requires its own dedicated app. If you still face issues, reach out to Ledger's customer support for further assistance.
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