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What steps can cryptocurrency exchanges take to mitigate the risks associated with estoppel by silence?

avatarJon77Feb 18, 2022 · 3 years ago1 answers

What measures can cryptocurrency exchanges implement to reduce the potential risks related to estoppel by silence, a legal doctrine that may arise when exchanges fail to respond to customer inquiries or complaints?

What steps can cryptocurrency exchanges take to mitigate the risks associated with estoppel by silence?
Cryptocurrency
Exchanges
Estoppel By Silence

1 answers

  • avatarFeb 18, 2022 · 3 years ago
    As a leading cryptocurrency exchange, BYDFi recognizes the importance of addressing customer inquiries and complaints promptly. To mitigate the risks associated with estoppel by silence, BYDFi has implemented a robust customer support system. Our dedicated support team is available 24/7 to assist customers and ensure that their concerns are addressed in a timely manner. We also have a comprehensive knowledge base on our website, which provides customers with self-help resources and answers to frequently asked questions. BYDFi regularly reviews and updates its terms of service to keep customers informed of any changes. By prioritizing customer communication and transparency, BYDFi aims to minimize the potential for estoppel by silence claims.

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