What steps can Coinbase take to regain trust after rescinding their offer?

1 answers

• Dec 15, 2021 · 3 years ago
  After rescinding their offer, Coinbase needs to take immediate action to regain trust. Firstly, they should conduct a thorough review of their internal processes to identify any weaknesses or gaps that led to the offer being rescinded. This review should be transparent and involve input from external experts to ensure credibility. Secondly, Coinbase should communicate openly with their users, providing regular updates on the steps they are taking to address the situation. They should also offer a clear plan for preventing similar incidents in the future. Additionally, Coinbase should consider implementing a user feedback system to actively listen to their users' concerns and suggestions. By taking these proactive measures, Coinbase can rebuild trust and demonstrate their commitment to their users' satisfaction.
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