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What should I do if I received money on the cash app but it's not showing in my balance?

avatarMarwa OuelhaziNov 24, 2021 · 3 years ago1 answers

I recently received money on the cash app, but it's not showing up in my balance. What should I do to resolve this issue?

What should I do if I received money on the cash app but it's not showing in my balance?

1 answers

  • avatarNov 24, 2021 · 3 years ago
    If you've received money on the cash app but it's not showing in your balance, don't worry. This can happen occasionally, and there are a few things you can try to fix it. First, check if the transaction has been fully processed. Sometimes, it can take a while for the balance to update. If it's been a few hours and the balance still hasn't updated, try logging out of the app and logging back in. This can refresh the app and sync your balance. If that doesn't work, contact the cash app support team. They will be able to assist you further and resolve the issue. Remember to provide them with all the necessary details, such as the transaction ID and the amount of money that is missing from your balance. They will need this information to investigate the issue and provide you with a solution.