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What happens if my Celsius account gets frozen due to security reasons?

avatarPrabhakarDec 17, 2021 · 3 years ago3 answers

If my Celsius account gets frozen due to security reasons, what will happen to my funds? Will I still be able to access my account and withdraw my funds?

What happens if my Celsius account gets frozen due to security reasons?

3 answers

  • avatarDec 17, 2021 · 3 years ago
    If your Celsius account gets frozen due to security reasons, it means that there might have been a suspicious activity detected on your account. In such cases, Celsius takes the necessary steps to protect your funds and ensure the security of your account. You will not be able to access your account or withdraw your funds until the issue is resolved. This is done to prevent any unauthorized access and potential loss of funds. Once the security issue is resolved, you will be able to regain access to your account and continue using Celsius services.
  • avatarDec 17, 2021 · 3 years ago
    If your Celsius account is frozen due to security reasons, it can be a frustrating experience. However, it's important to remember that Celsius takes security seriously and freezing an account is a precautionary measure to protect your funds. During the freeze period, you will not be able to access your account or withdraw your funds. This is done to ensure that any potential security threats are addressed and resolved. Once the security issue is resolved, you will regain access to your account and be able to continue using Celsius services as usual.
  • avatarDec 17, 2021 · 3 years ago
    If your Celsius account is frozen due to security reasons, it's important to remain calm and follow the instructions provided by Celsius support. They will guide you through the process of resolving the security issue and regaining access to your account. While your account is frozen, you will not be able to access your funds or perform any transactions. However, this is done to protect your funds and prevent any unauthorized access. Once the security issue is resolved, you will be able to access your account and withdraw your funds as usual. Remember, the security of your funds is a top priority for Celsius.