What are the steps to troubleshoot a Ledger Nano X that won't charge?

3 answers

• Nov 26, 2021 · 3 years ago
  First, make sure you are using the original USB cable that came with your Ledger Nano X. Sometimes, using a different cable can cause charging issues. If you are using the original cable and it's still not charging, try connecting it to a different USB port on your computer or a different power source. It's also worth checking if the USB port or power source is working properly by connecting another device. If none of these steps work, you may need to contact Ledger support for further assistance.
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• Nov 26, 2021 · 3 years ago
  I had a similar issue with my Ledger Nano X not charging. What worked for me was resetting the device. To do this, press and hold the button on the device for about 10 seconds until the Ledger logo appears. Then release the button and wait for the device to restart. After the reset, try charging it again and see if it works. If not, you may need to consider replacing the battery or contacting Ledger support.
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• Nov 26, 2021 · 3 years ago
  If your Ledger Nano X is still not charging after trying the above steps, it's possible that there is a hardware issue with the device. In this case, I recommend reaching out to Ledger support for further assistance. They have a dedicated team that can help troubleshoot and provide solutions for charging problems. You can find their contact information on the Ledger website or in the user manual that came with your device. They should be able to guide you through the process of getting your Ledger Nano X back up and running.
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