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What are the common reasons for GDAX ID verification not working?

avatarMoreno GlerupDec 16, 2021 · 3 years ago3 answers

I am having trouble with the ID verification process on GDAX. It seems like my verification is not going through. What are some common reasons for GDAX ID verification not working?

What are the common reasons for GDAX ID verification not working?

3 answers

  • avatarDec 16, 2021 · 3 years ago
    One common reason for GDAX ID verification not working is that the uploaded documents do not meet the platform's requirements. Make sure that the documents you are submitting are clear, valid, and meet the specified criteria. Additionally, double-check that you have uploaded the correct documents for the specific verification level you are trying to achieve. If the documents are not accepted, you may need to resubmit them or contact GDAX support for further assistance.
  • avatarDec 16, 2021 · 3 years ago
    Another possible reason for GDAX ID verification not working is that there may be technical issues with the platform. GDAX occasionally experiences system maintenance or upgrades that can temporarily affect the verification process. In such cases, it is recommended to wait for a while and try again later. If the issue persists, reaching out to GDAX support for guidance is advisable.
  • avatarDec 16, 2021 · 3 years ago
    At BYDFi, we understand that ID verification can sometimes be a frustrating process. It is important to ensure that you have followed all the necessary steps correctly. However, if you are still facing issues with GDAX ID verification, it is best to contact GDAX support directly. They will be able to provide you with personalized assistance and guide you through the verification process.