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What are the common reasons for Coinbase verification not working?

avatarMuhammad AshrafNov 26, 2021 · 3 years ago3 answers

I have been trying to verify my account on Coinbase but it's not working. What could be the possible reasons for this? I have followed all the instructions and provided the required documents, but still no luck. Can someone help me understand why Coinbase verification is not working for me?

What are the common reasons for Coinbase verification not working?

3 answers

  • avatarNov 26, 2021 · 3 years ago
    One common reason for Coinbase verification not working could be that the documents you provided did not meet their requirements. Make sure you are submitting clear and legible copies of your ID and address proof. Double-check the format and file size as well. If the documents are not in the right format or if they are too large, Coinbase may reject them. It's also possible that there was an error during the document upload process. Try uploading the documents again and make sure you are following the instructions carefully.
  • avatarNov 26, 2021 · 3 years ago
    Another reason for Coinbase verification not working could be that your account information does not match the information on the documents you provided. Make sure the name, address, and other details on your Coinbase account match the information on your ID and address proof. Even a small discrepancy can lead to verification failure. If you recently changed your name or address, update your Coinbase account accordingly and provide the updated documents for verification.
  • avatarNov 26, 2021 · 3 years ago
    If you have tried all the above steps and Coinbase verification is still not working, it's possible that there is an issue with Coinbase's verification system. Sometimes, technical glitches or high verification demand can cause delays or errors in the verification process. In such cases, it's best to reach out to Coinbase's customer support for assistance. They can provide you with more information about the specific issue you are facing and guide you through the verification process.