What are the common causes of an invalid authentication token error in cryptocurrency wallets?

3 answers

• Nov 26, 2021 · 3 years ago
  One common cause of an 'invalid authentication token' error in cryptocurrency wallets is when the user enters an incorrect password. Double-check that you're entering the correct password and try again. If the problem persists, you may need to reset your password or contact customer support for further assistance.
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• Nov 26, 2021 · 3 years ago
  Sometimes, an 'invalid authentication token' error can occur due to a temporary server issue. This can happen if the wallet's server is experiencing high traffic or undergoing maintenance. In such cases, waiting for a while and trying again later usually resolves the issue.
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• Nov 26, 2021 · 3 years ago
  At BYDFi, we've observed that an 'invalid authentication token' error can also occur when there is a mismatch between the authentication token generated by the wallet and the one expected by the server. This can happen if the token expires or gets invalidated for some reason. In such cases, logging out and logging back in usually resolves the issue. If the problem persists, contacting customer support for further assistance is recommended.
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