What are the best ways to troubleshoot camera scanning issues on Android for cryptocurrency payments?

5 answers

• Dec 16, 2021 · 3 years ago
  One possible solution is to ensure that your camera lens is clean and free from any dirt or smudges. Use a soft cloth to gently wipe the lens and try scanning again. Sometimes, a dirty lens can cause scanning issues.
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• Dec 16, 2021 · 3 years ago
  Another method is to check if the QR code you're scanning is clear and not damaged. If the code is blurry or damaged, it may not be recognized by the scanning app. Try scanning a different QR code or ask the sender to provide a clearer code.
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• Dec 16, 2021 · 3 years ago
  At BYDFi, we recommend using a reliable QR code scanning app like Google Lens or ZXing Barcode Scanner. These apps are known for their accuracy and compatibility with cryptocurrency payments. Make sure to download the latest version of the app and try scanning again.
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• Dec 16, 2021 · 3 years ago
  If you're still experiencing issues, it could be a compatibility problem between your Android device and the scanning app. Check for any available updates for both your device's operating system and the scanning app. Updating to the latest versions may resolve any compatibility issues.
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• Dec 16, 2021 · 3 years ago
  In some cases, the problem may be with the lighting conditions. Ensure that you are scanning the QR code in a well-lit environment. Avoid direct sunlight or harsh artificial lighting, as they can interfere with the scanning process. If necessary, try scanning in different lighting conditions.
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