Is there a way to troubleshoot server problems with TurboTax for digital currency tax filing?

3 answers

• Dec 16, 2021 · 3 years ago
  Sure, server problems can be frustrating. One thing you can try is clearing your browser cache and cookies. This often helps resolve any temporary issues with accessing TurboTax. If that doesn't work, you can also try accessing TurboTax from a different browser or device. If the problem persists, it's best to reach out to TurboTax support for further assistance. They have a dedicated team to help troubleshoot server problems.
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• Dec 16, 2021 · 3 years ago
  I feel your pain! Server problems can be a real headache. One workaround you can try is using TurboTax's mobile app instead of the website. Sometimes the app is more stable and can bypass server issues. Another option is to wait it out and try accessing TurboTax later. Server problems are usually temporary and get resolved quickly. If all else fails, you can consider using an alternative tax filing software that specializes in digital currency.
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• Dec 16, 2021 · 3 years ago
  As a representative of BYDFi, I can assure you that TurboTax server problems are not unique to their platform. Many tax filing services experience occasional server issues, especially during peak tax season. It's always a good idea to have a backup plan in case of technical difficulties. Consider keeping your transaction records organized and ready to use with an alternative tax filing method. Remember, it's important to accurately report your digital currency transactions for tax purposes, regardless of the platform you choose.
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