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How to troubleshoot 3ds verification failed issue on digital currency platforms?

avatarRamos EjlersenDec 16, 2021 · 3 years ago5 answers

I'm having trouble with the 3ds verification process on digital currency platforms. Whenever I try to complete the verification, it fails. How can I troubleshoot this issue and successfully complete the 3ds verification?

How to troubleshoot 3ds verification failed issue on digital currency platforms?

5 answers

  • avatarDec 16, 2021 · 3 years ago
    One possible solution is to check if your card supports 3D Secure authentication. Some cards may not be compatible with this verification process. Contact your card issuer to confirm if your card supports 3D Secure.
  • avatarDec 16, 2021 · 3 years ago
    Another solution is to ensure that you have entered the correct card details during the verification process. Double-check the card number, expiration date, and CVV code to make sure they are accurate.
  • avatarDec 16, 2021 · 3 years ago
    If you are using BYDFi, you can try using a different payment method or contact their customer support for assistance. They may be able to provide specific troubleshooting steps for the 3ds verification issue.
  • avatarDec 16, 2021 · 3 years ago
    In some cases, the issue may be related to your internet connection. Try switching to a different network or using a VPN to see if that resolves the problem.
  • avatarDec 16, 2021 · 3 years ago
    If none of the above solutions work, it's possible that there is a technical issue with the digital currency platform itself. Reach out to their customer support and provide them with details about the error message you are receiving. They should be able to investigate and assist you further.