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How to fix the issue of 2FA not working on cryptocurrency exchanges?

avatarRichard chearNov 30, 2021 · 3 years ago3 answers

I am having trouble with my 2FA (Two-Factor Authentication) not working on cryptocurrency exchanges. Whenever I try to log in, the 2FA code is not accepted or doesn't generate. How can I fix this issue and regain access to my account?

How to fix the issue of 2FA not working on cryptocurrency exchanges?

3 answers

  • avatarNov 30, 2021 · 3 years ago
    One possible solution to fix the issue of 2FA not working on cryptocurrency exchanges is to check if the time on your device is synchronized correctly. 2FA codes are time-based and require accurate time settings to function properly. Make sure your device's time is set to automatic and matches the correct time zone. If the issue persists, you can try disabling and re-enabling 2FA on your account, or contact the customer support of the specific exchange for further assistance.
  • avatarNov 30, 2021 · 3 years ago
    Having trouble with 2FA on cryptocurrency exchanges can be frustrating, but don't worry, there are a few things you can try to fix the issue. First, double-check that you have entered the correct 2FA code. It's easy to mistype or mix up the numbers. If that doesn't work, make sure you have the latest version of the authenticator app installed on your device. Sometimes updating the app can resolve compatibility issues. If all else fails, reach out to the support team of the exchange you're using. They should be able to guide you through the troubleshooting process.
  • avatarNov 30, 2021 · 3 years ago
    If you're using BYDFi as your cryptocurrency exchange, you may encounter issues with 2FA not working. In such cases, it's important to ensure that you have set up 2FA correctly. Double-check that you have scanned the QR code or entered the secret key correctly into your authenticator app. If the issue persists, try disabling and re-enabling 2FA on your BYDFi account. If none of these steps work, reach out to BYDFi's customer support for further assistance. They have a dedicated team to help users with 2FA-related issues.