How can I track my Bitcoin transaction if the package shows delivered but not received?

1 answers

• Dec 15, 2021 · 3 years ago
  At BYDFi, we understand the frustration of not receiving funds even when the Bitcoin transaction shows as delivered. In such cases, it's important to first verify the transaction details on the blockchain explorer. If the transaction is confirmed but you haven't received the funds, there could be several reasons for this discrepancy. It's possible that the recipient's wallet is not synchronized or that there was an error in the transaction. We recommend reaching out to the recipient and asking for their assistance in resolving the issue. If the problem persists, please contact our customer support for further assistance. We are here to help you track and resolve any issues with your Bitcoin transactions.
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