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How can I fix the issue of Ledger Nano X Bluetooth not working with my cryptocurrency wallet?

avatarLuna AggerholmDec 15, 2021 · 3 years ago3 answers

I recently purchased a Ledger Nano X hardware wallet to store my cryptocurrency. However, I'm having trouble connecting it to my cryptocurrency wallet using Bluetooth. Whenever I try to pair the devices, they don't seem to recognize each other. How can I fix this issue and get my Ledger Nano X to work with my cryptocurrency wallet?

How can I fix the issue of Ledger Nano X Bluetooth not working with my cryptocurrency wallet?

3 answers

  • avatarDec 15, 2021 · 3 years ago
    One possible solution is to make sure that both your Ledger Nano X and your cryptocurrency wallet app are running the latest firmware and software versions. Sometimes, outdated software can cause compatibility issues with Bluetooth connections. Try updating both devices and see if that resolves the problem. If not, you can also try restarting both devices and attempting the pairing process again. Sometimes, a simple restart can fix connectivity issues. If none of these solutions work, you may want to reach out to the customer support of your cryptocurrency wallet app or Ledger for further assistance. They may be able to provide specific troubleshooting steps or offer a solution to the problem.
  • avatarDec 15, 2021 · 3 years ago
    I had a similar issue with my Ledger Nano X and Bluetooth connectivity. What worked for me was resetting the Bluetooth settings on both my smartphone and the Ledger device. On my smartphone, I went to the Bluetooth settings, forgot the Ledger device, and then re-paired it. On the Ledger device, I accessed the Bluetooth settings and cleared the paired devices list. After doing this, I was able to successfully pair the devices and use my cryptocurrency wallet. Give it a try and see if it works for you as well!
  • avatarDec 15, 2021 · 3 years ago
    At BYDFi, we understand the frustration of experiencing Bluetooth connectivity issues with your Ledger Nano X and cryptocurrency wallet. While we cannot provide specific troubleshooting steps for this particular issue, we recommend checking the Ledger support website or reaching out to their customer support for assistance. They have a dedicated support team that can help you resolve any technical issues you may encounter with your Ledger device. Remember to always keep your firmware and software up to date to ensure optimal performance and security.