common-close-0
BYDFi
Trade wherever you are!
header-more-option
header-global
header-download
header-skin-grey-0

Could you please provide some tips on resolving the error message 'there was an error confirming this trade' in the digital currency market?

avatarChan Chan RaDec 06, 2021 · 3 years ago3 answers

I encountered an error message saying 'there was an error confirming this trade' while trading digital currencies. Can you please provide some tips on how to resolve this issue?

Could you please provide some tips on resolving the error message 'there was an error confirming this trade' in the digital currency market?

3 answers

  • avatarDec 06, 2021 · 3 years ago
    One possible reason for this error message could be a temporary glitch in the trading platform. Try refreshing the page or logging out and logging back in to see if the issue resolves itself. If the problem persists, you may want to contact the customer support of the exchange you are using for further assistance. They should be able to provide you with specific troubleshooting steps or resolve the issue for you. Remember to provide them with as much information as possible, such as the specific trade you were trying to confirm, the time of the error, and any error codes or messages that were displayed. This will help them diagnose the problem more effectively and provide you with a quicker solution. Good luck and happy trading!
  • avatarDec 06, 2021 · 3 years ago
    Hey there! So you're getting the 'there was an error confirming this trade' message, huh? Don't worry, it happens to the best of us. Here are a few things you can try to resolve this issue: 1. Double-check your internet connection. Sometimes a weak or unstable connection can cause errors during the trading process. Make sure you're connected to a stable network before trying again. 2. Clear your browser cache and cookies. This can help refresh the trading platform and clear any temporary issues that may be causing the error message. 3. If none of the above solutions work, it might be a platform-specific issue. Reach out to the customer support of the exchange you're using and explain the problem to them. They should be able to guide you through the troubleshooting process or fix the issue for you. Hope this helps! Happy trading!
  • avatarDec 06, 2021 · 3 years ago
    At BYDFi, we understand how frustrating it can be to encounter an error message while trading digital currencies. The 'there was an error confirming this trade' message usually indicates a problem with the trade confirmation process. Here are a few steps you can take to resolve this issue: 1. Double-check the details of the trade, such as the amount, price, and currency pair. Ensure that all the information is correct and meets the requirements of the exchange. 2. Check your account balance to ensure that you have sufficient funds to complete the trade. If your balance is insufficient, you may need to deposit additional funds or adjust the trade parameters. 3. If the issue persists, contact the customer support of the exchange you are using. They have access to the necessary tools and resources to investigate the problem further and provide you with a solution. Remember, trading digital currencies involves risks, and technical issues can sometimes occur. Stay patient and reach out for assistance when needed. Happy trading with BYDFi!