Are there any specific steps I can take to resolve the problem of iPhone apps getting stuck on loading when using cryptocurrency apps?

8 answers

• Nov 24, 2021 · 3 years ago
  One possible solution is to try force quitting the app and then reopening it. This can help refresh the app and resolve any temporary issues that may be causing it to get stuck on loading. To force quit an app on iPhone, double click the home button (or swipe up from the bottom on iPhone X or newer) to bring up the app switcher, then swipe up on the app that is stuck to close it. After that, reopen the app and see if it loads properly.
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• Nov 24, 2021 · 3 years ago
  Another step you can take is to check your internet connection. Poor or unstable internet connection can cause apps to get stuck on loading. Make sure you are connected to a stable Wi-Fi network or have a strong cellular data signal. You can also try toggling Airplane Mode on and off to reset the network connection. If the problem persists, you may want to contact your internet service provider for further assistance.
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• Nov 24, 2021 · 3 years ago
  As a representative from BYDFi, I would recommend clearing the app cache and data. This can help resolve any issues related to app data corruption or conflicts. To clear the app cache on iPhone, go to Settings > General > iPhone Storage, find the cryptocurrency app that is causing the issue, and tap on it. Then, tap on 'Offload App' and confirm. This will remove the app but keep its documents and data. After that, reinstall the app from the App Store and see if it works properly.
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• Nov 24, 2021 · 3 years ago
  If none of the above steps work, you can try updating the app to the latest version. Developers often release updates to fix bugs and improve app performance. Open the App Store, go to the 'Updates' tab, and check if there is an update available for the cryptocurrency app. If there is, tap on 'Update' next to the app to install the latest version. This may resolve any compatibility issues and improve the app's loading speed.
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• Nov 24, 2021 · 3 years ago
  In some cases, the issue may be with the iPhone itself. Performing a restart or a hard reset can help resolve various software-related issues. To restart your iPhone, press and hold the power button until the 'slide to power off' option appears. Slide it to turn off your iPhone, then press and hold the power button again until the Apple logo appears. If a restart doesn't work, you can try a hard reset by pressing and holding both the power button and the volume down button (or the home button for older iPhones) until the Apple logo appears.
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• Nov 24, 2021 · 3 years ago
  If you have tried all the steps above and the problem still persists, it may be worth reaching out to the app's developer for support. They may have specific troubleshooting steps or be able to provide further assistance in resolving the loading issue. You can usually find contact information for the developer on the app's page in the App Store or on their official website.
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• Nov 24, 2021 · 3 years ago
  Sometimes, the issue may not be specific to the app itself but rather a larger issue with the cryptocurrency network. If other users are experiencing similar loading issues with the app, it could be a temporary network problem. In such cases, it's best to be patient and wait for the issue to be resolved by the network. You can also check online forums or social media platforms to see if others are reporting similar problems and if there are any updates on the situation.
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• Nov 24, 2021 · 3 years ago
  It's important to note that troubleshooting steps may vary depending on the specific cryptocurrency app you are using. Some apps may have their own support documentation or community forums where you can find more tailored solutions to loading issues. Make sure to check the app's official website or support channels for any specific troubleshooting steps or updates related to the loading problem.
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