Are there any known solutions to resolve the problem of Ledger Live showing wrong balance for my digital coins?

7 answers

• Dec 17, 2021 · 3 years ago
  One possible solution to resolve the problem of Ledger Live showing wrong balance for your digital coins is to try refreshing the app. Sometimes, the balance displayed may not be up to date due to syncing issues. Simply close the app and reopen it to see if the balance updates correctly. If this doesn't work, you can also try disconnecting and reconnecting your Ledger device to see if that resolves the issue.
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• Dec 17, 2021 · 3 years ago
  I had a similar issue with Ledger Live showing incorrect balances for my digital coins. After doing some research, I found that clearing the cache of the Ledger Live app can help resolve this problem. To do this, go to the app settings and find the option to clear cache. Once the cache is cleared, restart the app and check if the balance is now displayed correctly.
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• Dec 17, 2021 · 3 years ago
  As a representative from BYDFi, I would recommend reaching out to Ledger's customer support for assistance with this issue. They have a dedicated support team that can help troubleshoot and resolve any problems you may be experiencing with Ledger Live. They may be able to provide you with specific instructions or updates to fix the issue of the wrong balance being displayed for your digital coins.
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• Dec 17, 2021 · 3 years ago
  I understand how frustrating it can be to see the wrong balance for your digital coins on Ledger Live. One possible solution is to check if you have the latest version of the Ledger Live app installed. Sometimes, outdated versions can cause syncing issues and display incorrect balances. Updating the app to the latest version may help resolve this problem.
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• Dec 17, 2021 · 3 years ago
  It's not uncommon for digital asset management apps like Ledger Live to occasionally display incorrect balances. One solution you can try is to manually add your digital coin transactions to Ledger Live. By manually inputting the transactions, you can ensure that the balance is accurately reflected. However, this method can be time-consuming and may not be suitable for everyone.
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• Dec 17, 2021 · 3 years ago
  I had a similar issue with Ledger Live showing wrong balances for my digital coins. After contacting Ledger's customer support, they suggested resetting the Ledger device and reinstalling the Ledger Live app. This process helped resolve the issue and the balances were displayed correctly afterwards.
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• Dec 17, 2021 · 3 years ago
  Ledger Live relies on syncing with the blockchain to display accurate balances for your digital coins. If the app is showing wrong balances, it could be due to delays or issues with the blockchain network itself. In such cases, the best solution is to wait for the network to stabilize and try refreshing the app later to see if the balances update correctly.
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