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Are there any guidelines for reporting a missing client on FTX?

avatarCedric DecalayNov 24, 2021 · 3 years ago3 answers

I need help reporting a missing client on FTX. Are there any guidelines or steps I should follow to report this issue?

Are there any guidelines for reporting a missing client on FTX?

3 answers

  • avatarNov 24, 2021 · 3 years ago
    Sure, reporting a missing client on FTX is an important step to ensure the safety of your funds. Here are some guidelines you can follow: 1. Go to the FTX website and log in to your account. 2. Navigate to the support section or contact page. 3. Look for the option to report a missing client or funds. 4. Provide all the necessary details, such as your account information, transaction history, and any relevant screenshots. 5. Submit the report and wait for a response from the FTX support team. Remember to be patient as it may take some time for the support team to investigate and resolve the issue. If you need further assistance, you can also reach out to the FTX community or forums for additional guidance. Hope this helps!
  • avatarNov 24, 2021 · 3 years ago
    Hey there! If you're facing a missing client issue on FTX, don't worry, I've got your back. Here's what you can do: 1. First, double-check your account balance and transaction history to ensure that the client is indeed missing. 2. If you're certain, head over to the FTX website and log in to your account. 3. Look for the support section or contact page. 4. Fill out the missing client report form with all the necessary details. 5. Be sure to include any relevant information, such as the date and time of the incident, the client's name, and any other relevant details. 6. Submit the report and keep an eye on your email for updates from the FTX support team. Remember, it's crucial to act quickly and report any issues to ensure the safety of your funds. Good luck!
  • avatarNov 24, 2021 · 3 years ago
    Reporting a missing client on FTX is a serious matter, and it's essential to follow the proper guidelines. Here's what you should do: 1. Visit the FTX website and log in to your account. 2. Look for the support or contact section. 3. Submit a ticket or contact the FTX support team directly. 4. Provide them with all the necessary information, such as your account details, the missing client's name, and any relevant transaction details. 5. Be patient and wait for a response from the support team. Remember, it's important to act promptly and provide accurate information to help the support team resolve the issue. If you're using BYDFi, you can also reach out to their support team for assistance. Hope this helps!